SHIPPING POLICY

SHIPPING POLICY

Last Updated: August 2026

At HYBRISS, we know you are excited to start your home pilates and core training routine. We partner with reliable local couriers (such as Royal Mail or Evri) to ensure your Hybriss Board reaches you safely and quickly from our UK warehouse.

1. ORDER PROCESSING TIME All orders are processed and dispatched within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

2. SHIPPING RATES & ESTIMATED DELIVERY We are proud to offer FREE Tracked Delivery for all orders within the United Kingdom.

  • Shipping Method: Standard UK Tracked Delivery

  • Cost: FREE

  • Estimated Delivery Time: 1 to 3 business days

(Please note: Delivery times are estimates and may be subject to delays due to courier issues or extreme weather conditions outside of our control).

3. HOW DO I CHECK THE STATUS OF MY ORDER? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24-48 hours for the tracking information to become available in the courier's system.

4. MISSING OR DAMAGED PACKAGES If you haven’t received your order within 5 days of receiving your shipping confirmation email, or if your package arrives damaged, please contact us immediately at support@hybriss.com with your name and order number. We will look into it for you and ensure a swift resolution.

5. CONTACT INFORMATION For any further questions regarding shipping, please reach out to our team:

  • Seller / Operator: İbrahim Yürük

  • Business Address: 34 Avenue Gaston Diderich, L-1420 Luxembourg, Luxembourg

  • Email: support@hybriss.com

  • WhatsApp Support: +90 551 674 30 67

© 2026 HYBRISS. ALL RIGHTS RESERVED.