REFUND & RETURN POLICY

REFUND & RETURN POLICY

Last Updated: August 2026

At HYBRISS, we stand behind the quality of our products. We want you to love your Hybriss Board and your new home workout routine. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free 30-Day Money-Back Guarantee.

1. 30-DAY RETURN POLICY You have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You will also need the receipt or proof of purchase.

2. HOW TO INITIATE A RETURN To start a return, please contact us at support@hybriss.com. If your return is accepted, we will send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

3. DAMAGES AND ISSUES Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item (e.g., wrong color), so that we can evaluate the issue and make it right.

4. REFUNDS We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5-10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

5. RETURN SHIPPING COSTS Please note that customers are responsible for paying the return shipping costs unless the item arrived damaged, defective, or incorrect. We recommend using a trackable shipping service when returning your item.

 

6. CONTACT INFORMATION For any questions regarding your return or refund, please reach out to us:

  • Seller / Operator: İbrahim Yürük

  • Business Address: 34 Avenue Gaston Diderich, L-1420 Luxembourg, Luxembourg

  • Email: support@hybriss.com

  • WhatsApp Support: +90 551 674 30 67

© 2026 HYBRISS. ALL RIGHTS RESERVED.